An anonymous Apple store employee pulled back the curtain behind the company's impressive retail operation. He talked to Popular Mechanics about what it's like to be an Apple footsoldier on a day to day basis. Here's what we learned: On product launch day, all Apple store employees watch the Keynote together. They don't know anything ahead of time, of course. Customers can be shockingly rude.
Monday, March 7, 2011
CONFESSIONS OF AN APPLE STORE EMPLOYEE: We Lie To Customers All The time
An anonymous Apple store employee pulled back the curtain behind the company's impressive retail operation. He talked to Popular Mechanics about what it's like to be an Apple footsoldier on a day to day basis. Here's what we learned: On product launch day, all Apple store employees watch the Keynote together. They don't know anything ahead of time, of course. Customers can be shockingly rude.